Errors / Mention Required
Fix: Mention Required
Error: "mention required" or "drop guild message (mention required)"
What It Means
Your group or channel is set up to require a mention (@botname) before the bot will respond. Messages that don't mention the bot are silently ignored. This prevents the bot from flooding busy groups with responses to every message.
Common Causes
- •Group policy set to require mention
- •Privacy mode enabled in Telegram
- •Channel or group has requireMention: true
- •mentionPatterns not matched in the message
Ask Your Agent to Fix This
Copy this prompt and send it to your OpenClaw agent:
Check my group/channel settings and tell me which ones require
mentions. Then disable requireMention for [telegram/discord]
groups so the bot responds to all messages.
How to Fix It
1. Allow All Messages in Groups
# Discord
openclaw config set channels.discord.groups."*".requireMention false
# Telegram
openclaw config set channels.telegram.groups."*".requireMention false
2. Change DM Policy to Open
openclaw config set channels.discord.dmPolicy open
openclaw config set channels.telegram.dmPolicy open
How to Prevent This
- ✓Set up groups with the policy you want from the start
- ✓Use "open" policy if you want the bot to see all messages
- ✓Remember to mention @botname in groups with mention requirements
Related Errors
Related Guides
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